Delta Air Lines CEO Ed Bastian said the company is working on modifying recent changes to its loyalty program amid harsh reaction from frequent fliers.
https://www.kare11.com/article/news/local/delta-returning-to-gate-to-tweak-unpopular-changes-in-frequent-flyer/89-c943ea66-3ca3-46cd-8a22-0b39f6dfe6f1
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Peter Hernandez 
Jan Davis 
Jamie Grant
Translation: they will wait until the controversy dies down and then implement the same changes.
They moved "too fast". Ha! So they want to screw the people more slowly in the future.
If it ain't broke don't fix it